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Simply Self Storage - 2804 H F Shepherd Drive - Panthersville

2804 H F Shepherd DriveDecatur, GA 30034(512) 361-1686

4.5 out of 5 - based on 7 reviewsSimply Self Storage - 2804 H F Shepherd Drive - Panthersville

About Simply Self Storage - 2804 H F Shepherd Drive - Panthersville

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Customer Reviews of this Facility (7)
Wouldn't Recommend
My experience with this storage facility was not favorable. I started leasing a unit there mid March of 2023 and everything was fine at first. In April, they send me this 'No Lock Notice' stating that they noticed my unit didn't have a lock on it while they were performing an inspection. They were going to put their own lock on my unit and charge me an additional $10 a month until I secured it. Well of course, I'm freaking out because I'm thinking someone had broken in my unit and cut the lock off. That turned out to be a false alarm or a "miscommunication" is the term the girl used when I called them on the phone. WTF?? The final straw for me was when I received notice that they were jacking up my rent by $60 which was almost 30% of what I had been paying and within such a short time of me moving in. Seems like a bait and switch where they give you a great price to start out with but then you end up paying way more. No thanks.

Simply Self Storage - 2804 H F Shepherd Drive - Panthersville

Price - 1/5
Paperwork - 3/5
Service - 1/5
Cleanliness - 2/5
Kira Rich was my helper!
Man the customer services was awesome! I couldn’t even thank her enough for her help. She was training and I felt like it was a blessing for her to be there that day! She literally took her time to make sure I got everything that was needed and educated me on everything in the store as well if I needed anything else. Her energy and customer services skills are top notch!

Simply Self Storage - 2804 H F Shepherd Drive - Panthersville

Price - 5/5
Paperwork - 5/5
Service - 5/5
Cleanliness - 5/5
Great
Nice nice nice nice nice nice

Simply Self Storage - 2804 H F Shepherd Drive - Panthersville

Price - 3/5
Paperwork - 5/5
Service - 5/5
Cleanliness - 5/5
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