Public Storage - Lombard - 1110 E Roosevelt Road

at first, I was turned off by the call center experience. It was impersonal, and they seemed to have the wrong info a couple of times that I called. Once I got onsite, I was also a little timid about the whole process, since storage units tend to get a bad rap, but was pleasantly surprised by the professionalism and customer service from the onsite person. She was straight to the point, compared two units for us based on size, and gave us options about protecting our belonging inside the unit. I also was amazed at how technologically advanced Public Storage is. I didn't expect the iPad, checkout process, etc. to be as advanced and efficient. Kudos.

Extremely courteous and thorough when reviewing the contract. Would recommend highly.

very good customer service