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Storage of America - West Washington

7910 West Washington StreetIndianapolis, IN 46231(512) 361-1686

About Storage of America - West Washington

Your Place for Stress Free Storage Scan our new QR Code with your phone camera and then click on the link. You can Rent a Unit, pay your bill, get help with your access code, view a site map, update your account, remove a red overlock, move out, and video chat with a Live Remote Manager

Our professional Remote Managers will provide you with exceptional customer service and are available to assist you with your storage needs Monday through Saturday from 7:00am to 9:30pm and Sunday from 9:00am-5:00pm. This facility is Remotely Managed.

Payment options: AutoPay is Required using your credit or debit card. You can sign up on the Website (online) or with a Remote Manager by phone or video chat. Proof of insurance required or participation in our Tenant Protection Plan. (*Certain restrictions apply)

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Facility Amenities

Access

Electronic gate access

Administration

Admin fee: $25.00

Security Features

Video cameras on site
Fenced & Lighted

Property Coverage

Insurance required
Protection plan required
Protection plan available
Homeowners/Renters insurance accepted

Discounts

10% Military discount (applies to active-duty, reserves, veterans only)
10% Senior discount
10% Student discount

Billing

Email billing available
Rent due on 1st of each month
Auto-pay available
Credit cards accepted: Visa, Mastercard, AMEX, Discover

Other

Paperwork can be done remotely

Office Hours

Sun	By Appointment Only
Mon	By Appointment Only
Tue	By Appointment Only
Wed	By Appointment Only
Thu	By Appointment Only
Fri	By Appointment Only
Sat	By Appointment Only

Access Hours

Sun	6:00 am - 9:00 pm
Mon	6:00 am - 9:00 pm
Tue	6:00 am - 9:00 pm
Wed	6:00 am - 9:00 pm
Thu	6:00 am - 9:00 pm
Fri	6:00 am - 9:00 pm
Sat	6:00 am - 9:00 pm

How it Works

1. Select your unit
2. Reserve for free
Cancel or change your reservation at any time, risk-free
3. Visit your facility
4. Move in

Make a risk-free reservation to lock in your low rate.

No payment until move in. Easily cancel or change reservation online.

Available Units

Not sure what you'll need? Need help determining what are right for you? We can help!

5' x 5' Unit

ADA Accessible,
Drive Up Access,
Outdoor Access,
Premium Location,
1st Floor

$25.00per month

5' x 10' Unit

Drive Up Access,
Outdoor Access,
1st Floor

$13.00per month

10' x 10' Unit

Drive Up Access,
Outdoor Access,
1st Floor

$25.00per month

10' x 15' Unit

Drive Up Access,
Outdoor Access,
Premium Location,
1st Floor

$38.00per month

10' x 20' Unit

Drive Up Access,
Outdoor Access,
Premium Location,
1st Floor

$107.00per month

10' x 30' Unit

Drive Up Access,
Outdoor Access,
Premium Location,
1st Floor

$122.00per month

Customer Reviews of this Facility (4)

Homeless people

I a unit there I have been there for almost 3 years on more than occasions have seen homeless people on the lot I cannot get access at certain times or have been refused access within normal hours when reporting the homeless people or something going on the lot you are treated like a suspect instead of a witness

Storage of America - West Washington

Eric Van vactor

Sep. 24, 2022

Price - 2/5

Paperwork - 3/5

Service - 1/5

Cleanliness - 3/5

Manager's Response

Oct. 4, 2022

Dear Eric, thank you very much for taking the time to write us a review. We sincerely apologize that you were unable to receive access. Sometimes the code system does make mistakes and doesn't allow people in the facility when they are supposed to be allowed. Technical glitches do occur but you can always call the emergency phone and get access into the facility when needed. As far as the homeless population you might have to contact the police to get them escorted off the property. We can ask them to leave but if they are on the property while the manager is off site the manager would not be aware of the situation.

Waste of 2-days for getting storage unit door addressed for remedy.

Terrible experience. Grounds were littered, kiosk did not work for purchase of company recommended locks, unit door was very difficult to lift and close in fact was unrepairable per ground staff, manager and upper management communicated that they would not replace. Upper management did allow me to get out of lease and refund the administrative fee. I will say that the people that I spoke with on the phone and the grounds manager that I met in person were very nice. However, the structures and environment are subpar! I do not and would not recommend renting at 7810 W. Washington St., Indianapolis, IN.

Storage of America - West Washington

Cynthia

Mar. 13, 2022

Price - 3/5

Paperwork - 1/5

Service - 1/5

Cleanliness - 1/5

Manager's Response

Jul. 29, 2022

Dear Cynthia, thank you very much for taking the time to write us a review. We sincerely apologize about the issues you listed. As a storage facility we do come across unit issues on occasion and it sounds like it was a mechanical issue that you came across. We are always trying to further improve our facility which includes structure and environment advancements. Once again we apologize about the issue that occurred and we are thankful that the management were able to help with what they could.

Kept hearing..best is yet to come. I've arrived

I've had storage units for approx. 5yrs now. Many mishaps from lost pmts. to water leaks. Not one has offered the customer service along with low prices for the rental space until now. My Storage of America move in was a breeze from paperwork to move in. I'm sure I'll be a very happy and long-time tenant.

Storage of America - West Washington

Heather Walsh-Weatherman

Apr. 14, 2021

Price - 4/5

Paperwork - 5/5

Service - 4/5

Cleanliness - 4/5

Manager's Response

Jul. 29, 2022

Dear Heather, thank you very much for the great review. We are sorry to hear that the other storage units you have had in the past were not up to our high standards. Our team is committed to providing high quality customer service, and we are thrilled to hear that we made a good impression on you. We appreciate your business and want to remind you of our awesome referral program. For every person that you refer to Storage Of America that signs a lease and pays one full month's rent, we will give you a $100 rent credit with no strings attached! Thank you once again for the review and remember we love referrals!