Public Storage - Wichita - 1175 S Rock Road

Reserved my unit online which was a very easy process it really breaks down exactly what size unit you will need for your move. When I came into the facility I was greeted with a nice smile and warm welcome. We went and toured my particular storage unit and I was pleased with the accessibility. I was informed that I would HAVE to purchased one of their locks which was $20 I wasn't expecting to spend. Also throughout the process I felt constantly pressured to purchase additional items. I also wish it was outlined online that you HAVE TO purchase insurance. I was more than happy to purchase it for myself however I do wish would've been informed of that prior to my visit. I walked in expecting to only spend $25 and walked out spending $100. They assured me I was spending more out of pocket now so that my monthly price was cheaper which it was so I didn't complain to much about the pricing. I just wish I would've been informed of the extra cost prior to coming in. Other than that I had a good experience with the office and will definitely recommend this place to my friends and family. If you decide to go with this place expect to spend more than advertised on website. These units are definitely the best priced in town I looked at a lot I different units before making the decision to go with public storage.

Excellent and friendly service made choosing this storage facility an easy decision. Ashley was a joy to work with and exceptionally helpful. Hands-down a wonderful experience!

Kayla was extremely helpful when I had a special request when I rented a storage unit. She showed me several and let me pick which one would work best for me. Every time I see Kayla she is always friendly, kind and very helpful. I wish every company had customer service representatives like Kayla. If you need a storage unit, I would highly recommend this place. Ask for Kayla for great service!