Prime Storage - Lexington

Prime Storage Unit is what I needed when after a long week moving daughter from apartment and storage in Florida to her home and storage unit in Lexington ky, great service by Prime Storage customer service.

dont use this service this place stole my items and i have never missed a payment and was not given proper notice to retrieve my items i was told that the only reason she did not give me the notice was because i was in another state and it would have to be retrieved in 24 to 48 hours/, first of all, she didn't knows where was and didn't me time or notice/her name i Christina she very rude and does not need dealing with people my mom's ashes were in my storage so of course, i would have retrieved my property she was yelling asking what did i want her to do she probably has them in her house allegedly i have to contact lawyers and sue this is an outrage to treat peoples property like that without the proper procedures i have every correspondence as well as the records then she wants to say she will contact the buyer well she may not have to look far allegedly she is the corporate if i could give negative 100 i would do not use this place

just now NEW I done business with this company over 3 years after my mother passed away I stored her belongings. I lost all my mothers belongings and Cremation remains. Christina the office manager was aware I lived in Florida and never gave me an option to pick up my property. I have always paid my bill. Due to the hurricane and state of emergency she stated she noted account and all was good however sold all the items including my mother's remains 9 days later with no remorse.