Storage Rentals of America - Winchester - 261 Winn Avenue

1) office listed online is not correct. It is on the Bypass by 84 Lumber! Office is not on-site at the Winn location, which is fine. But the address needs to be accurate online. 2) put a sign on the gate telling people where office is located, hours, phone #. 3) there is a very steep concrete dip that my car could not make without bottoming out so either take another exit route, or another storage facility. 4) insurance is required here but should be an option for renters!! None of my things can be insured for anything but here I am being charged more. Insurance companies are closer to scammers & have such fine print anyway. Just let renter sign or initial a waiver of responsibility to avoid frivolous charges! 5) Shannon in office was helpful. 6) don’t see why there should be a $25 Administration fee. That’s their job to sign their name on a piece of paper. That’s all there is to do! Administration fees are just an extra xtra charge for someone already doing their job. Be honest. And that lock is not “free” because I just paid $25 for it when I have 3 others just like it from other places.

Clean Ann’s secure, the only reason I gave it 4.5 out of 5 was off site office that wasn’t mentioned on line or when I talked to the representative.

I have been a customer 4 years with storage rentals of America for many reasons and many times and I'm currently a member at the one of a new facility that you just bought and I'm glad to see the concrete has finally been poured as it looks a lot nicer just wish it had 24 our access like interstate storage does as I also have a facility there. I have a lot of collectibles in antique furniture that I store and safety and security is my main priority. Good job on the concrete and clean up, hope cameras are soon to be considered.It would be magnificent to win Amazon gift card that is a very generous contest that you are offering your customers as I have been one for years now and have never got any compensation from any storage facility that I have rented from by any company but at the same time realize that it's not expected but give you up mostra credit for appreciating your customers