Public Storage - Baltimore - 7 Wever Road

Chanel is very polite and very helpful I came in with no idea of how a storage place works she made it so easy to talk to and made it very easy to understand. I will be back next month with my sister to rent a unit. I will let everyone know that public storage on7 Wever Rd has the best property manager

My only complaint is that the unit I have used to be two 5x5's and is now a 10x10, and it has two doors which I didn't notice until I actually started moving stuff in. When I called to inquire I was told that I have to pay for two locks on a storage unit that I did not pick out. I feel this is unfair to a consumer who already paid $20 dollars for a lock from public storage. I was never told by the associate that the unit had to doors. Also when I placed my reservation online it stated an outside unit but of course I got an inside unit.

I have never rented a storage unit before in my life. Ms.Chanel(manager 7 wever rd) was awesome! she helped me with every single thing I needed and had absolutely no problem answering my questions or repeating things to me for better understanding. I also like the fact she makes courtesy calls to remind her customers about their payments. I will definitely keep this location in mind shall I ever need another storage unit.