National Storage - Monroe

price a little high but my items are secure

I just now called and inquired about a storage unit not sure whether I wanted a 10x15 or 10x20. I was told by a "J" that she copuldnt help me unless I knew how much I had. I tried to explain I had a garage and basement full of boxes that I to store and I had looked online at what they said could be stored in those size units. First I couldnt finish a sentence and she explained how she couldnt help unless I told her if it was a 2 or 3 bedroom home?? Which doesnt help me as I have a 2 bedroom home but thats why I WAS looking for a storage unit was looking to store things as I'd be selling the house. I have items stored in a basement and a 2 car garage!!!!!!!!!!! So a 2 or 3 bedroom home has nothing to do with it!!!!!!!!!!! She did not want to hear me at all! Eventually I was hung up on and when I called back and asked for a manager she said she'd have them call me but had already thrown my name and number away! I will be contacting the manager about "J" and I was going to deal with them only but now!?!?!?! Yeah right!!!!! Pathetic! UNPROFESSIONAL to say the least!!! Will be leaving reviews on all sites I can now!!!!!!!!!!! This "J" person even laughed and when I asked what she was laughing about she said she didnt know what my problem was!?!?!?!?!?? Well I WAS GOING TO RENT A UNIT BUT SINCE YOU HAVE THE PROBLEM I GUESS SOMEONE ELSE WILL TAKE MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!!

I was moving and found I had too much stuff and needed storage. There were a few places I tried to call on a Saturday and they were either sold out or not picking up. National Storage was able to fit me in and provide me storage at a better price than what I had found online.