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Tesson Hill Self Storage

22 Tesson HillArnold, MO 63010(512) 361-1686

3 out of 5 - based on 2 reviewsTesson Hill Self Storage
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Customer Reviews of this Facility (2)
Reserved unit then told unavailable 3 days prior to move in
I reserved a 10x15 unit online and made arrangements to move my things. I received a call saying they didn't have units available, and might have one at the end of the month. The guy I talked to couldn't care less that they are showing units available and allowing them to be reserved when they aren't actually available. Very poor customer service.

Tesson Hill Self Storage

Price - 3/5
Paperwork - 3/5
Service - 1/5
Cleanliness - 3/5

Manager's Response

We are very sorry to hear you had a negative experience. A booking was made the night before your reservation and the system was not yet updated. We strive for excellent customer service. Please give us a call at 314-451-3526 to see how we can make things right.
Very happy with my experience.
The people were very helpful, the unit was very clean, the price was better than anywhere else and its closer to my home than all the rest. Very satisfied.

Tesson Hill Self Storage

Price - 4/5
Paperwork - 4/5
Service - 4/5
Cleanliness - 4/5
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