Public Storage - St Louis - 5801 Wilson Ave

I have had a storage unit with you for 1 1/2 years. Just rented another storage unit from you because I needed it. However I was told I wasn't eligible for any promotional deals even though I was renting it for my disabled mother. I think that is very rude and unacceptable when I've been renting a unit for over a year. I will be moving both of my units into 1 but at a different facility.

Great Prices, Great Location, WONDERFUL EMPLOYEES, the only fault that this company has is that you can only use a dolly during the hours of operation in the office. So, they close at 6 everyday. I came there after work yesterday at 5:00pm with so many boxes and things to be taken to a storage unit on the second level , and for the third time this week there is no one working in the office (this is before the business hours close, they seem to leave and put up a sign that says be back at 6:25 -- thank you, but even if you do come back, it still doesn't help the dolly situation because then the office would be closed regardless) so it has been very difficult moving everything by my self ( I weigh 120 pounds and am a female ).

Great customer service. Mary Jane assisted with all of my storage needs. She was absolutely wonderful! She explained things thoroughly and was very courteous and professional. I will be refering everyone that i know to use public storage from now on.