Communication problem between location office and people I talked to via phone and email. When I arrived on confirmed move in day there was not a unit for me let alone the 2 units I had resevedFull Review
We looked at several storage places in and around Strafford County and Maine. We wanted the size we would need at a price we could afford and found it at Prime Storage. The staff is friendly and helpful and will answer questions. We rented on line and it was so easy. We had first looked at the facility before ordering. It is clean. Good access even during off hours. We are happy with the selections offered.Full Review
Firstly, I had never rented a storage unit before this. I had no idea what I could be in for. Secondly, I am not the type of person who can handle 100% online transactions. I enjoy having a conversation about what's going on, what I'm actually purchasing, and if a deal benefits myself as well as the provider. Thirdly, I believe first impressions are everything.
All of my worries were washed away when I found life storage in Lee, NH. Not only did they have exactly what I was looking for, but I received a phone call within 15 minutes of making a reservation to discuss my needs and expectations of this facility. I showed up and was relieved at the availability of parking outside of the office/property. When i went into the office and introduced myself, Wendy said she had been expecting me and was extremely helpful in answering last minute questions I had, and making me feel confident and comfortable in deciding to rent a space in their facility.
The customer service I not only received, but also witnessed was beyond my expectations. Thanks to Wendy for making what should have been a banal task, a surprisingly comfortable and genuinely good experience.Full Review
5' x 5' Unit
1st Floor, Climate Controlled, Interior, Roll Up Door
The workers in the office were really outgoing, funny and helpful. upgraded me with no hesitation even with a prior reservation after looking at what I had. Came to me when they forgot to tell me something about my unit without me leaving the property with questions I could possibly haveFull Review
I was very pleased with the on-line reservation option. it was quick and easy. All of the communication, paperwork and information was handled professionally and courteously. The space was immaculate! It appears well-cared for. I feel confident that my belongings are safe. I look forward to a great relationship with Atlantic Mini-Storage.Full Review
The facility is very clean, secure and easy to access. Stan, the manager on duty, showed me several options available and was accurate in pricing and answering my questions. This facility was by far, the best in the area when it came to cleanliness and accessibility. Very pleased.Full Review
The employees were friendly and helpful. The storage rooms were clean and secure.Full Review
My partner rented a large unit which we found easily accessible and close to home. With the use of Damp Rid all our belongings stayed dry and in good condition. It was tightly sealed so there was never evidence of unwanted wildlife getting in. Ice and snow were removed promptly so we were always able to access our unit. My partner passed a few days ago so it was time to move everything out and bring my items home. If I find I still need a little more storage once I get through an inventory of what is left, I would certainly consider renting one of the new smaller spaces for myself.Full Review
5' x 5' Unit
3rd Floor, Climate Controlled, Interior, Roll Up Door