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Life Storage - - 1772 U.S. 9

1772 U.s. 9Clifton Park, NY 12065(512) 361-1686

2.5 out of 5 - based on 4 reviewsLife Storage - - 1772 U.S. 9
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Customer Reviews of this Facility (4)
Unprofessional
I would look elsewhere for your storage needs. While I had a storage unit at this facility they had a sprinkler issue that caused hundreds of dollars worth of damage, then when I finally left I was strung along for almost two months about a partial refund promised by multiple employees, only to be told they don't offer partial refunds. Very unprofessional all around, and I would have left sooner if moving wasn't such a pain.

Life Storage - - 1772 U.S. 9

Price - 1/5
Paperwork - 1/5
Service - 1/5
Cleanliness - 1/5
Elevator
I arrived with a truck load of furniture and the elevator was not working. Everything had to be carried upstairs. Not happy, cost me additional time and money.

Life Storage - - 1772 U.S. 9

Price - 3/5
Paperwork - 5/5
Service - 5/5
Cleanliness - 3/5
They need to hire more staff.
The young lady that I dealt with was kind and professional. She handled my whole move in process but when I went to the unit, it was dirty, full of spider webs and droppings. Unfortunately, it was late and I had already paid and was short on time. So I went to the store and bought cleaning supplies and a Broome and cleaned the unit and the area outside of the unit myself. I’ve rented elsewhere a few times and long them and I’ve never seen a dirtier place. But upon speaking to the young lady about it I realized that they need to hire more staff but people aren’t willing to work.

Life Storage - - 1772 U.S. 9

Price - 3/5
Paperwork - 3/5
Service - 3/5
Cleanliness - 2/5
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