Life Storage - 3393 - Syracuse - Ainsley Drive

We have rented twice at this facility and both times the staff has gone above and beyond. First time they noticed right away on one of their security cameras that we hadn't locked the rolling door on our outside unit correctly. So glad they caught that or we could have ended up coming back to an empty storage locker. The second time my son was renting by himself and was having some problems with access which they resolved immediately remotely but then, without asking and despite that it was 10 minutes after the office had closed, they went down to make sure everything was okay with him. Just can't say enough about the customer service here!

This is a very clean and well kept facility. The woman who helped us at the front desk was friendly, competent and efficient.

Great customer service at a quality facility. Was able to rent a van for $20 (plus fees) for the day, which was very helpful. Appreciated the new climate-controlled space. I have no qualms about leaving my stuff here.