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Economy Storage - Raleigh - 931 Trinity Rd.

931 Trinity RoadRaleigh, NC 27607(512) 361-1686

4 out of 5 - based on 5 reviewsEconomy Storage - Raleigh - 931 Trinity Rd.

About Economy Storage - Raleigh - 931 Trinity Rd.

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Customer Reviews of this Facility (5)
Break ins at location and Passive Aggressive Tactics from property Manager
You obviously get what you pay for. There was no admin fee and they had a free month special so I gave it a shot. Its self serve you can go in and take a look first. For most of the lease it was ok and easy to access until the last few months. There were reports of possible break ins at the property. A few days back I go to one of my 2 units and see that one has a red lock on it. I check and see that my payment is up to date so I call the property manager. On the phone she tells me to look at the door of the other unit I rent. I look and see a few small dents, possible anyone could have backed into the door or something fell on it. She then tries to get me to confess to causing that damage and she threatens that she will check the cameras. I told her to go ahead and check the cameras and if she shows me I caused the damage I will pay for it. But she refused and said she will call the cops and tells me I'm crazy and I must leave the property and hangs up on me. So here I am at the facility needing to get into my unit to get my stuff for a move and they are holding my belongings ifor ransom. So I end up calling the cops to the facility and they inform the property manager that she can't file anything criminal for damage to a door. Later that night I finally emailed the police and copied her in before she agrees to unlock the unit for one day to let me get my stuff out and the proceeds to send other threats in the email So they won't show me proof that I damaged an outside door and then hold my belongings for ransom. Watch out for this place. Here is a quote from an email I got from the property. "We will stand FIRMLY behind our lease. We have turned video recordings over to law enforcement on prior occasions (most recently Jan. 11, 2015). Criminal charges were filed in that case and those individuals have been charged. We will review the tapes regarding this issue and contact that specific lead detective regarding this matter as well. "

Economy Storage - Raleigh - 931 Trinity Rd.

Price - 3/5
Paperwork - 3/5
Service - 1/5
Cleanliness - 2/5
Very easy website and dealing with person. I would recommend this facility to anyone.

Economy Storage - Raleigh - 931 Trinity Rd.

Price - 4/5
Paperwork - 4/5
Service - 5/5
Cleanliness - 4/5
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