Life Storage - Cleveland - West 130th Street

I had a unit for 2 1/2 Year's, always paid on time, when removing my things right before Thanksgiving, the Four items that had Mice droppings on them, I no longer wanted. I was told by the office clerk, per "Management" you'll have to PAY $40 to dispose your items in "our dumpsters" I paid $144.00 monthly and now you want to charge $40 to discard items damaged with Mice Droppings while being stored in your facility, unbelievable!! Make it make sense!! Money Hungry, had your business suffered as other's did during Covid, I'm sure you'd be singing a different tune!! I'd never store anything here ever again and wouldn't refer anyone I know either!! Goodbye & Good Rittens!!! Horrible Management/Owners!! 🚮😠

Place is Clean, easy to get to! Wide lanes for Big Trucks. Outstanding customer service!

I was told that there were other units available at a storage unit down the street and when I got there, there wasn’t. I was panicking, as I had a uhaul full of things. I ended up calling this storage unit facility and it was a great experience. I showed up 5 minutes later. Hey The manager was so helpful from the start. Signing all the papers took about 10 minutes and the two woman working were really friendly and helpful. Thank you for turning my stressful day around.