Simply Self Storage - 810 E Cooke Road - Columbus

The lady at the front desk was very helpful and polite for the 2 days that I came in. I'm not good with names very friendly as well🥰

Hardly anyone ever in the building no one answers the phone over half the time. The price that I was supposed to be locked in on has gone up significantly was not supposed to go up.. Still not to high compared to other places..I go in to pay my bill and no one’s ever there!! then I end up with a late fee if I don’t get there by the fifth and no one answers the phone so I can find out when someone will PHYSICALLY be in the building to take my payment.. I don’t want to use my bank card & don’t have a checkbook to leave in the box, it’s very frustrating.. other than that the storage unit is not exactly filthy but I had to clean my unit out myself before moving my stuff in.. no riffraff is a plus… no one loitering around I’ve been there late at night before and felt somewhat comfortable. But the most annoying part is that I can hardy reach management to find out when someone will physically be there so I can make my payment on time & to not end up with a $25 late fee because no one is there… it’s very frustrating that’s the biggest issue for me, so unless you have a credit card & you feel like letting them take it out automatically every month .. not everybody does things over computers or phone or a credit card I prefer to go in and personally give my payment, so if you’re like me, Good luck getting anybody to take your payment or phone call! I doubt I’ll win the gift card but it would make up for those late fees lol.I’m sure it could be worse but it is frustrating other than that it is a good facility and when I’m actually personally in touch with somebody they are helpful as possible.

Was able to reserve storage online with no problems. Friendly help,clean and in and out with no problem.