Public Storage - Salem - 4780 Liberty Road South

I looked at a few places and they were the only one that had the size I needed. But the ceiling of our unit has the insulation hanging out. Dude at the counter said I would not be charged. The coupon promotion they had did not apply because of it being the last one. Dont advertise the coupon if you are not going to give it to me. I wish the were open longer. The gate should close at 12am instead of 9 for those that dont get off until late. Office guy was a little rude. Lock was way too expensive and they madee buy it even though I had my own.

To be honest I like the location and all of your security features. I like knowing that my stuff is pretty much safe. However, like many I'm sure the 10 by 10 I have is really expensive. I think a more reasonable price for sometime like I have would be closer to $90 bucks a month. I'm not a rich oerson and I am just trying to get by right now and I would appreciate it if I could get a little lower rate due to high inflation costs of everything in this world today. Even a good military discount would be outstanding for us Veterans who chose to use your faculty. That would be a good Marketing gig especially for those who just got out of Active Duty. Thank you for your time.

I did an online reservation and the associate at the storage unit on Liberty returned my call to set up my appointment even before I logged off the computer....very fast service. She was very helpful, polite and knowledgeable.....outstanding customer service! I vacated my unit yesterday, 12-17-14. When I went to check out the employee was out of the office so I was going to come back a little later to tell them I was all moved out. Ten minutes later I received a phone call from the employee stating she just completed a lock check and noticed that my lock was missing and that I had vacated the unit so she was going to check me out and to let her know if this information was not correct. I was amazed at how quickly she noticed I vacated and felt very reassured that they do regular checks of the facility. Outstanding service. Very happy and grateful that the employee followed up to make sure someone had not broken into my unit and that I did indeed vacate the unit. Great service....would use this location again in a heartbeat!