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Tennessee
Kingsport Self-Storage
10 Federal Storage - 9951 Airport Pkwy, Kingsport, TN 37663

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10 Federal Storage - 9951 Airport Pkwy, Kingsport, TN 37663

9951 Airport ParkwayKingsport, TN 37663(512) 361-1686

About 10 Federal Storage - 9951 Airport Pkwy, Kingsport, TN 37663

10 Federal Self Storage is located in Kingsport, TN - offering climate-controlled storage units and outdoor parking spaces. Our facility is equipped with state-of-the-art video art video cameras and coded gate access to ensure the utmost protection of you and your stuff. Are you interested in storing with us Reserve your unit online today

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Facility Amenities

Access

Electronic gate access
24-hour kiosk service
24-hour access

Administration

Admin fee: $0.00

Vehicle Storage Requirements

Requires registration
Requires insurance
Must be drivable

Security Features

Video cameras on site
Fenced & Lighted

Property Coverage

Protection plan required
Protection plan available
Homeowners/Renters insurance accepted

Billing

Email billing available
Rent due on 1st of each month
Auto-pay available
Credit cards accepted: Visa, Mastercard, AMEX, Discover

Other

Paperwork can be done remotely

Office Hours

Sun	9:00 am - 5:00 pm
Mon	8:00 am - 9:00 pm
Tue	8:00 am - 9:00 pm
Wed	8:00 am - 9:00 pm
Thu	8:00 am - 9:00 pm
Fri	8:00 am - 9:00 pm
Sat	9:00 am - 5:00 pm

Access Hours

Sun	12:00 am - 11:59 pm
Mon	12:00 am - 11:59 pm
Tue	12:00 am - 11:59 pm
Wed	12:00 am - 11:59 pm
Thu	12:00 am - 11:59 pm
Fri	12:00 am - 11:59 pm
Sat	12:00 am - 11:59 pm

How it Works

1. Select your unit
2. Reserve for free
Cancel or change your reservation at any time, risk-free
3. Visit your facility
4. Move in

Make a risk-free reservation to lock in your low rate.

No payment until move in. Easily cancel or change reservation online.

Available Units

Not sure what you'll need? Need help determining what are right for you? We can help!

5' x 20'Unit

Roll Up Door
Climate Controlled
Interior

1 left at$95.00per month

10' x 10'Unit

Roll Up Door
Climate Controlled
Interior

2 left at$99.00per month

10' x 15'Unit

Roll Up Door
Climate Controlled
Interior

$124.00per month

10' x 18'Unit

Roll Up Door
Climate Controlled
Interior

1 left at$145.00per month

20' x 10'Unit

Roll Up Door
Climate Controlled
Interior

1 left at$155.00per month

10' x 20'Unit

Roll Up Door
Climate Controlled
Interior

1 left at$175.00per month

10' x 25'Unit

Roll Up Door
Climate Controlled
Interior

2 left at$229.00per month

Available Units

12' x 40'Parking Space

Drive Up Access
Outdoor-uncovered

1 left at$62.50per month

Customer Reviews of this Facility (5)

Very helpful and prompt response

Unit was clean and ready to move in, nice to have security on site and all codes worked the first time.

10 Federal Storage - 9951 Airport Pkwy, Kingsport, TN 37663

Tina Rycek

Nov. 21, 2022

Price - 3/5

Paperwork - 3/5

Service - 3/5

Cleanliness - 3/5

Manager's Response

Dec. 7, 2022

Tina, Thank you for your 5-star review! We are happy to hear about your experience with our facility. -Management

Continual Rate Increases not keeping up with the value and services provide

A new management companyÂ took over in 2020, and since that time, a new rate increase occurs every ~ six months- the average increase is ~20%, with a cumulative increase of 49% over a span of 16 months. The storage units rent has never been late, nor has there been any complaints from us, the customer. Neither facilitiesÂ nor customer service has improved (in fact, customer service now has waiting times on hold), nor can management detail the reason for the increase; I can only assume that since they have customers hostage, during the profit handsomely. I would not recommend this facility nor any facility managed by 10 Federal Storage, LLC its partners and affiliates.Â

10 Federal Storage - 9951 Airport Pkwy, Kingsport, TN 37663

Lewis Runnion

Feb. 3, 2022

Price - 1/5

Paperwork - 3/5

Service - 2/5

Cleanliness - 3/5

Manager's Response

Feb. 10, 2022

Thank you for your review. We appreciate you sharing your experience and sincerely apologize for the inconvenience. Our rent increases are based on the current markets and prices of nearby competitors. You will find that our prices are less than other facilities in the area. With respect to the customer service department we uphold a standard of answering call under one minute of someone being on hold if someone doesn't answer immediately. Though, we can assure you that we will look into your claim to ensure we are still following protocol.

beware

beware that making a payment to this facility will take you hours, days. 19th call in que is not uncommon with over 2 hour hold times. If you try to set up account to pay online you will encounter an error. customer service is non existent unless of course you need to reserve a unit than you can speak to someone right away however that person can not take your payment and can only give you a phone to call please think twice before booking

10 Federal Storage - 9951 Airport Pkwy, Kingsport, TN 37663

kara

Nov. 26, 2021

Price - 3/5

Paperwork - 3/5

Service - 1/5

Cleanliness - 3/5

Manager's Response

Nov. 30, 2021

Thank you for your feedback. I apologize for your long wait time. Our customer support division was closed on Thursday and Friday for the Thanksgiving holiday, per the email sent out to all customers on Tuesday afternoon. They have reopened for normal business today, Saturday November 27th. I am unable to see your account in our system with the information provided, if you are still experiencing issues please feel free to reach out to us. -Management