Public Storage - Houston - 5615 Westheimer Rd

Competitive pricing; plenty of locations at different service levels. The one chosen was great; however, ONE of the front desk clerks was rude, and not an ounce of customer service orientation. Lazy and not even willing to look up when we were asking her questions about the place. if we were not helped by another person that was ready to tackle the job, we would have walked away.

Go somewhere else. Rental and staff were fine. Freight elevator was out of service and movers had to use passenger elevators took several hrs more at $250 an hr. Doors kept shutting on funiture scratching items. How do You have a multi level bldg for storage and not fix the freight elevator and at least offer a discounr

Alexandra was very courteous, thorough and helpful, Fulfilled my needs and answered all questions confidently/