Alliance Raceway Storage Center

I have had 2 storage units at this facility for a little over 4 months. I’m here and have been sitting outside the office door for an hour waiting for them to open. It’s 10 AM on a Saturday. Their office hours are 9AM to 3PM on Saturdays. I called the posted number 30 minutes ago and of course, had to leave a voicemail. I’m still waiting for a call back or better yet someone to show up and open the door. I’m here because they called me 2 days ago and advised that someone cut the lock off my largest unit and they secured it with a facility owned lock. I can’t access my unit and determine if anything has been stolen. I sure wish I had a bolt cutter because I’d cut that facility owned lock off and re secure the unit with a third lock I’ve had to purchase. This marks the second time in 4.5 months that someone has cut the lock off one of my units. After waiting more than an hour and a half, manager finally called. After gaining access to unit, I discovered that items were actually stolen from unit. Replacement cost of stolen items, roughly $600.

Unit in great shape. Very easy access. Secure

Excellent location and the price is very fair.