Extra Space Storage - 1624 - Mesquite - Gus Thomasson Rd

The guy that was there was so friendly and helped me get the best deal on my storage. He answered all my questions. I would totally recommend this storage! Way better price than other places

But speaking of prices . I am paying way more for unit which was too small to hold all of my furniture and things and the salesman Corey or DJ whatever name he goes by convinced me that a 10x15 would be sufficient to store 3 bedrooms of furniture well that wasn’t true and we had to give away the furniture and articles there was no room for. My husband was fussing at me and I was disappointed as well. To top all that off I got an email confirming my appointment and pricing for a 10x20 for less than what I’m paying for 10x-15. So no my experience was a disaster. I called to talk with the employee who lied to me but they said he off. I initially signed up and had an appointment for 14; but I decided go ahead and purchase it a day earlier while I had the time because packing and moving is an unwanted job. As far recommending this place to someone I would definitely tell them to be care and have them to show you the comparison of the one you think will work for you to next size up or down to accommodate your needs. I am paying more money for what I didn’t ask for. I was bamboozled. It always happens to a woman. Why do men lie to or take advantage of women? SMH

This was a pleasurable experience. The staff was was efficient and knowledgeable. All paperwork was done over the phone at my convenience. All I did was sign when I arrived. The facility and grounds were the cleanest I had ever seen. Extremely pleased. Lorraine was pleasant and professional.