CubeSmart Self Storage - Tyler - 5701 Old Bullard Rd

DO NOT rent with CubeSmart if you are looking to stay long term! For my 10x10 unit, that I have had for years, my rent suddenly went up $27 increasing my rent to $200 per month… after further investigation as to why this happened… Management told me that it is due to market changes and that my unit is in “prime real estate”, when it comes to storage. Although, many storage facilities increase their rates after a certain period of time, it typically is not more than 10-15%. CubeSmart offers low rates/promos to new customers and then slowly increases their rates as they see fit. This is a deeply flawed business strategy. It is shady business… in not being upfront about rate increases and the impact it has on people who plan to stay long term. I feel like I have been scammed… it wasnt until I did a deep dive into MULTIPLE storage facilities, throughout Tyler, that I realized CubeSmart has a misleading and flawed way of doing business. My advice, do your homework and ask for details in rate increases because if you plan to rent long term… CubeSmart is going to rip you off and you can’t do anything about it because, “it was stated in your lease agreement”… I have paid $200 for the past 6 months before I had time to research other facilities. The fact of the matter is, CubeSmart is literally the ultimate worst when it comes to cheating customers… at least in Tyler. Not all storage facilities follow this shady style of business… I have found a handful of well kept, safe, secure and climate controlled facilities that do NOT believe in scamming their patrons. CubeSmart needs and should do a better job in being upfront with rates so that customers feel taken care of and not taken advantage of. Be aware and know before you rent or it could cost you big time.

This is a great space. The staff are friendly and helpful. The only downside is the sloping drive outside the storage space, causing the carts to move by themselves when trying to load.

Friendly, most courteous and helpful Dud not take much time at all Itﾃ｢竄ｬ邃｢s very clean and they provide carts that are easy to handle and most helpful