Trojan Storage of Bothell

I found this storage facility online and sitting in my car got all the paperwork done and just had to go in to give them a copy of my ID to get a unit.

Unauthorized entry into our unit without contacting us. They were doing remodeling for who knows what reason and made our door bigger. They contacted us the first time they were going to take the door off and we were able to watch while they were in our unit. They went back a second time without telling us and totally put stuff back in a mess. Not the way we had left it at all and even breaking some things in boxes that got crushed. We had been with the previous company a long time before Trojan took over and now they have raised our rates again for the second time where as the former company never raised our rate and kept it reasonable. Your prices go up and our income stays the same. Used to be a nice looking property also. The new owners decided plants and pretty flowers needed to be torn out for weeds,dirt and trash. They must have missed the California look.

We had hopeful plans of leaving the Tr-Cities at noon, but just the two of us loading a 26' Penske truck took a lot longer that planned. Considedering we had to drive at 45mph the entire way made a long trip. Come to find out the Penske truck ramp would not stay locked and kept coming out, since I was the front driver we didn't find out till Ellensburgh. Dan at Trojan storage went up and beyond the call of duty by meeting us at 6am. Dan was professional and kind, leading us to the perfect unit. Paper work went quickly and was clearly printed and went over all the rules and regulations. Had to buy a special lock, but it was worth it, knowing no bolt cutters will get anyone access into my unit. As I sell things I will be looking for smaller and smaller units, to keep costs down. I feel safe and secure here knowing there is always someone on the premises. Again Dan, thank you for your understanding and going way over the call of duty to get me into my unit.