Z TSWoodinville

Hello Jonathan, Thank you for sharing your feedback about your experiences at Trojan Storage of Woodinville. We're truly glad to hear that Nancy and our staff have provided wonderful service, but deeply concerned to hear about the security issues you've encountered with your vehicle storage. The safety and security of our customers’ belongings are of utmost importance to us, and it is distressing to hear about the incidents of vandalism and theft. We take these matters very seriously and are currently evaluating additional security measures, including enhancing our surveillance and on-site security protocols, to better protect our facility and the valuable property of our customers. We understand the importance of being notified about any incidents, not just those affecting one’s own property. We are reviewing our notification processes to ensure all tenants are informed of any security concerns that may impact them. Please know we are committed to addressing these concerns promptly and thoroughly. We invite you to reach out to us directly at [email protected] so we can discuss this matter in more detail and keep you updated on the steps we are taking to improve security at our location. Your trust is important to us, and we are dedicated to restoring your confidence in our ability to keep your property safe. Thank you again for bringing these important issues to our attention. Warm regards, Trojan Storage of Woodinville