I donât even know if the police were called because l was not aware of what had happened for almost a month. I went to the storage to find l could not get in. They had put a lock on it as the lock l had was cut off by the thieves. Supposedly mine and the one next to me were the ONLY two units broken into. I donât know what was taken from his but they spent quite awhile in mine because EVERY box and bin was gone thru and what was not taken was scattered on the ground.
The management did not even offer a free months rent a discount but they gave me a new lock. Woo goo. Then, my rent has increased from $110 to $160.
Funny how that works.Full Review
I continue to pay for a storage unit just to store all of my old books and my Christmas decorations. It's silly really, but somehow I don't mind because this place is fairly priced and it is super clean. I've never even had a dead spider in my unit and I've been here for many years. I don't go to my unit often, may 2 or 3 times a year, but even then, no dirt, no bugs, no rodent droppings; not one in all these years. And the staff is fantastic. I asked for the door to be oiled because it was squeaky going up and it was done the same day. Very nice, very responsive and very professional.Full Review
If you ever want a very outstanding experience this is the place for you!! I have used Highland self storage in the past and this is the exact reason for my return. Just yesterday I had a minor request and the gentleman who greeted me inside was outstanding with listening to my concern. He happily figured out a solution with me and never once made me feel uncomfortable or stupid for my request. He was great as well as everyone else I have encountered there! I have and will continue to suggest this place to everyone who needs a storage unit.
Thank you Highland Self StorageFull Review
The person who helped me was very knowledgeable, kind and helpful. He got me set up with the right size for my needs and in a temperature controlled unit. They also had a great introductory deal, that was extra helpful because money is tight due to the Covid-19 pandemic. I would highly recommend this place based on their service, cleanliness and value.Full Review
We needed a place asap. Protection Self Storage of Provo provided us with that place. It went smoot and quick. The office and Manager were a delight to deal with. I highly recommend this place. Thank you!!!Full Review
No 5' x 5' Units Available
5' x 10' Unit
1st Floor, Climate Controlled, Interior, Roll Up Door
First 3 Months Rent 50% Off!! No Minimum Contract! Refer a friend and get one month free!
This is a well-run establishment. Great management and a customer service.
Straight forward. Good facility, well equipped, secure. Access to the storage is controlled tightly and a monitoring system is quite efficient.Full Review
wouldnt honor move in discount and constantly asked for reviews even before I agreed to rent a unit. Well, heres your review! Also while being shown around it was obvious they had people living in their units from the smell.Full Review
I am not very happy with your storage unit the lady in the office lied to me and I called and left a bunch of messages for them and the lady said she mailed me notice's and I have never gotten nothing and she said she sent them and plus I called and gave someone my change of phone number and address and never got nothing in the mail I would have paid my bill on feb 3rd if I would have known the late fees but they never told me about all the late fees and I have someone that will say that they didn't tell me about all the late fees can someone please call me at 385-296-4737Full Review
this has been the best storage start I have ever had the facility is very clean well lit and has everything you need to move in. the manager is super nice and very helpful and can answer any question you have and is happy to answer them. I would recommend this facility to anyone looking for a good storage unitFull Review
The service was excellent. The storage unit is so very clean. Could not have picked a better storage facilityFull Review
5' x 5' Unit
ADA Accessible, Climate Controlled, Interior, Premium Location, Roll Up Door
50% off for the first two full months with two month lease agreement and two month pre-payment
I wish I had a different lock system - but it works if you are patient.Full Review
This Storage actually has climate control with a temperature that is about 69 degrees fahrenheit, all year around! Suzanne is very friendly and answered all my questions. Suzanne showed me the gun safes on the 4th floor. they were about as safe as you can get, especially for gun storage. The decor on that floor is is a throwback to the 50s/60s, antique car themes, massage chair, and more memorabilia of the 50s and 60s. Real neat stuff!Full Review
Reserving unit online was easy. Paper work was quick and all options were explained. Straight, honest and extremely fair approach on how business is handled. Nothing hidden. Really appreciate that. Very good insurance coverage offered. Month to month payments that you can make at a kiosk. It all works for me.Full Review
The manager is very nice, she calls back! Paperwork and price very good! I liked this location for my camper trailer---its a smaller facility, well run and very convenient.Full Review
Triston and Khaled were friendly fast and professional!
Thanks guysFull Review
I called a few places close and Melony was the second of only two who returned i asked a few ?s she answered and then waited for me to get off work to make sure i had a spot. She knew what shde was doing and was fast and friendly allowed me to vent thanksFull Review
We called by 9 AM, started getting things moved in by 4 in the afternoon. We appreciate the hours and the price. Paper work....about 10 minutes. It was good. Thank you.Full Review
We stored our RV and car at Cube Smart on 300 West Ave, and what a joy. Alicia and staff were extremely helpful. We were really under time pressure to make our flight, and they expedited the process and got us on our way. The facility is clean and most importantly secure. I highly recommend this place and wish to thank Alicia again for being so helpful.Full Review
I gave this a five-star review until I found out we don't have access to the trash. I wish I asked that before I signed up. I would have found another storage company.
Kendra was great so I might have signed up anyway, but this is so disappointing. I had some trash and had to load the dirty stuff in my car. Does not seem like a good policy.Full Review