I am a 13 year customer of Los Angeles Fine Arts & Wine Storage. Recently, I had occasion to need more storage. I didn't think twice. I signed on with these guys. As usual, the folks at the facility were helpful, went through the paperwork quickly, efficiently and provided extra help. The facility is kept very clean and, of course, the temperature controlled environment is a real plus if you are storing art, wine or filmed materials. I really like the people who work there.Full Review
I was very satisfied with the service that "John" provided at the Cotner/Pontius location. I took a small cubicle on 10/12/20. I believe he is the manager. John was professional and helpful. In these challenging times, it is nice to interact with an employee who definitely knows his job, can answer your questions, and does his best to satisfy your needs!Full Review
Very friendly and informative. Explained everything clearly.Full Review
Wish I would have moved my storage to you years ago!
What a wonderful facility and kind employees.
My move when well, and I love that I can access my storage
space almost anytime!
Thank you for providing excellent service.
Shellie AndersonFull Review
Very efficient rental experience. I rented a unit from Public Storage many years ago and remember signing lots of hard copy paperwork. This time, it is all electronic and quick to complete. The on-site manager was courteous and helpful.Full Review
Aaron, the associate that processed my move-in, was really friendly. Quick transaction and he did a great job explaining everything. The facility itself is newer, has great controlled access and an awesome location.Full Review
Good service, good location, nice people and hoursFull Review
Renting at the Hollywood Way location in Burbank was great. The rep on-site, Angela, was very helpful and extremely friendly. She showed me around the facility and explained everything to me. Also, their access hours are long which is a big plus.Full Review
Sue made the process of seeing the space, doing the paperwork and getting auto-pay all arranged a genuine pleasure! The facility is SPOTLESS, everything works as it should, and security is even better than I remembered it being. (I'm a repeat customer, because I felt well taken care of then, and STILL do.) Thanks to Sue for doing such a great job. We love the Burbank location.Full Review
Despite having both phone and email confirmation, when I arrived I was told that my reservation had been cancelled as a "no show." So for 10-15 minutes, I had to stand there while the customer service agent tried to figure it out. Thankfully there was still a room available and the agent was very helpful and thorough for the rest of the interaction, but the cancelled reservation was simply unacceptable.Full Review
The staff was very professional and courteous.Full Review
Space is clean and updated. Staff is courteous and nice. Elevators are very slow though.Full Review
After I booked a space online, I received a follow up phone call to discuss what I planned to put in the unit. The manager wanted to confirm that the space was the right size. I loved the extra attention.Full Review
No 5' x 5' Units Available
5' x 10' Unit
1st Floor, Climate Controlled, Interior, Swing Door
When my son and I spoke with the manager, he said that previous customers said that their storage facility made moving Fun. My son and I both thought that was impossible but we were wrong. We moved all of his belongings from a 3 story apartment, going up and down the stairs all day long, but we we came to the storage unit, we knew it would be quick. They have elevators, loading carts, impressive security in place, and it is super clean! Using this storage facility actually made our moving experience fun!!! And on top of that, the manager was so kind.!!! It just made the stressful trip so easy.Full Review
When I first needed a storage unit a year ago, I did a ton of research. After comparing units, prices, security, etc, I found Great Value Storage to be the best option. A year later, I'm about to renew my lease for another year because this place is bar none! (FYI, you can pay monthly. I just like paying for a full year.) Convenient, super secure, perfect climate, great customer service, and excellent pricing...this place cannot be beat. If you need a storage, whether for the short or long term, don't look any further. This place is the BEST!!!Full Review
The guy who helped me was friendly and took me through the usual stack of forms very efficiently. Additional fees were as described on the website, so no surprises there.
I was expecting to pay the price advertised minus 15% for the first 6 months, turns out the advertised price was the special price. Still the amount was lower than most. The inconvenient location and neighborhood probably account for that.
I was a little concerned about security until I saw that they have gone the extra mile to make it one of the better places I've ever seen in regards to security.
Good gate control. Decent surveillance. Way above average on individual unit lock security. It will cost you a few extra bucks up front, but everyone has a removable locking cylinder that fits into their latch. No way to cut one of those off. They are not "pick-proof" as represented, but are definitely a few steps up from the average locks one would usually see. Having an entire facility full of them and no way to tell a vacant unit lock from an active one adds another level of security in itself. Most thieves would probably look for an easier target. The facility is clean. inside units are climate controlled as stated (so nice on a hot summer day).
I believe the locks they supply at your expense are master keyed to make their lives easier when people forfeit their units. I was initially a little unsettled by this conclusion, then I realized I could add my own traditional style lock to the bolt. I like the idea of sole access belonging to me.
Overall, I'm very satisfied.Full Review
This was definitely the best storage experience I have had, and Iâve had a lot of storage units over the years. Scott was amazing - accommodating and efficient.Full Review
No 5' x 5' Units Available
No 5' x 10' Units Available
7' x 10' Unit
1st Floor, Climate Controlled, Interior, Roll Up Door
Everything was fine except that last week (Monday-Tuesday & Wednesday) I left repeated voicemails during business hours to find out whether there would be gate access on Easter Sunday. I NEVER received a return call or voicemail from the property manager. I finally had to call the 800-number customer service to obtain an answer. It seems that the they were more than accessible to answer all questions initially but once I had signed the contract, they had no interest in responding at all.Full Review
Friendly, clean, very organized registration and check-in, made everything very easy and comfortable.Full Review