SmartStop Self Storage - Fairfield - 2998 Rockville Rd

Vivian was professional, warm, caring and absolutely amazing. We were moving out of school dorm and had no expectations. WeÔÇÖre met with 5 star customer serviceÔ¡É´©Å

Before I got this storage, I was just packing things up and piling them up. I knew that I was gonna get a storage but just wasnt sure which one or when. After a weeks there were boxes everywhere and I felt like I wasnt doing anything but making a mess. So I went online in search for a storage. This was the third storage facility on the list and it looked pretty good. So I reserved the one I wanted and was going to set my alarm so that I could get up early. It was a holiday so I was worried they maybe closed. Well I ended up falling asleep without setting my alarm first. To my surprise I woke up to my phone ringing and it was a rep following up on my reservation. I was so happy that she called me and she was so kind. I set a time to come up there and purchase my unit. I got there and again the rep waa so nice. She showed me the unit and it was beyond perfect and clean. I finished all the paperwork and with everything I was showed and the nice facility I decided that I am going to keep the storage even after I move in my place. The rep said that was a good idea too. So not only did I get a storage but I figured out how to have a personal garage too. Its so peaceful there and surrounded by a bunch of beautiful trees that give the feeling of the beach. Very Nice!

Booked online and when we arrived the customer service was great !