This was the third storage unit we have used during our relocation to San Diego. This is by far the nicest one. Tammy is always so helpful and professional. The facility is clean and well kept much safer than the first place we used. I wish we would have gone here first! Tried the location because it is close to my work, but now, wouldn't go anywhere else.Full Review
Awesome customer service experience - easy, convenient location with extraodinary staff!!Full Review
Great experience. Jala on the phone was so friendly and that's what got me in. All of my belonging were destroyed at another storage this summer. It's been so stressful.
She showed me several options. Had a move in Promo and even a truck to move my thingsFull Review
No 5' x 5' Units Available
No 5' x 10' Units Available
3' x 3.5' Wine Storage
1st Floor, Air Cooled, Alarm, Interior, Swing Door
Julie at this location was extremely helpful. She helped me understand the price differences between floors. Julie greeted me with a smile and friendliness. It's a great feeling knowing that their still employee's who work as customer service, really practice customer service.Full Review
I was looking to rent a storage unit and call some of the other places first and no one would answer the phone. So then I called StorQuest and Edwin answered and was very helpful explaining about the different unit prices. I came in the next day and Julie showed me the unit which was perfect for my needs, she showed me everything that I needed to know and we signed the paperwork in no time and we put some things in the storage unit that day. I was very impressed with StorQuest and their staff.Full Review
After researching various storage locations near my home, I found an online promotion for this facility. Unfortunately, the staff had made an error on the confirmation from their office giving me a smaller unit. When I pointed out the error the manager changed it and proceeded to charge me a higher price. The promotional price of $1.00 first month rent was taken away for this unit (bottom floor) I spoke to two managers, they claimed not to have access to the online promotions and could not give me the online promotion price. One of them suggested I go back online and find another promotion! The problem was not resolved. I cancelled my reservation.Full Review
Yesterday, I went around to various storage facilities. Many were old and did not appear very secure. This facility is brand new and use to be a warehouse. It is located in a industral/commercial area but only a few blocks from Costco in Carmel Mountain.
What I liked about this facilitity is they are
BRAND NEW- clean - gorgeous and look very secure
big doors metal roll up doors on all the units that are 10 feet wide.
Extra high ceilings on the bottom floor
Hours are 6 am to 10 pm.
The prices were much better than older not climate controlled units.
ANd they are currently offering a free month! 7.2019
Negative... only a few drive up units available that are outside
Wendy was very helpful and friendly!
I highly recommend to tour this unitFull Review
5' x 5' Unit
Climate Controlled, Interior, Upstairs (Access via Elevator)
I was moving to a smaller location and had to move a spare room worth of things into storage. Rolled up in my moving van and was in and out of the office in less than 10 minutes. The facility is super clean, not a ding in the paint. It's also air conditioned and the staff were super friendly and very thorough. The units are spacious and tall and it's easy to stack things you won't need to get to. All units are essentially ground level entry and easy to access.Full Review
5' x 5' Unit
1st Floor, Climate Controlled, Interior
1st Month Free (Admin fee and insurance not included)
I've rented several storage units in the past and this storage facility is by far the nicest and cleanest. The staff member Hannah was so helpful in walking over to the unit and showing me the storage. I'd definitely recommend this place for anyone looking for a good place to rent your valuables.Full Review
As soon as I reserved my storage , a young man called me and confirmed and when I arrived at the facility, I was greeted by a super sweet gal and all I can say is everything went smoothly and fast and very happy with overall experience. Thank you very muchFull Review
The staff at Rockvill Storage is always friendly, helpful, and fully professional. The storage facilities are clean and access is easy. Plus the many hours that they are open daily makes access more convenient. Would recommend Rockvill to anyone looking for a storage space.Full Review