The manager Jerry was extremely helpful and answered all of my questions politely and accurately. The facility is open for moving 6am-10pm and there is a gate wi 25th a specific code for each person. I also got a great discount with the first month free! Good value and good service!Full Review
i got a good pierce of the 10x10 storage and the customer service is goodFull Review
No 5' x 5' Units Available
No 5' x 10' Units Available
5' x 10' Unit
Climate Controlled, Interior, Upstairs (Access via Lift)
I am a 13 year customer of Los Angeles Fine Arts & Wine Storage. Recently, I had occasion to need more storage. I didn't think twice. I signed on with these guys. As usual, the folks at the facility were helpful, went through the paperwork quickly, efficiently and provided extra help. The facility is kept very clean and, of course, the temperature controlled environment is a real plus if you are storing art, wine or filmed materials. I really like the people who work there.Full Review
I had a great experience. Staff was very helpful.Full Review
Few days ago, i went to get some things from the storage, when i park at the loading zone, were some trash on the floor, i move it, ( the trash ) to the side, and i did my things, when i left, i was on the way home, i receive a call from storage office, lady was kind agressive and rude saying that i left trash on the loading zone, i ask her to check security camera again and call me back, she did, and she call me back, saying bla bla bla about rules of the location, she saw on the video that i dindt, and didnt apologize for the way that she talk to me first.
Im looking for another storage on this days to move my stuff from this location.Full Review
only thing is cant use wheeled carts after they close.Full Review
This location is wonderful! There's a professional atmosphere and Martin was nice and informative! He answered all my questions and the process was quick! I highly recommend this location to anyone looking to get a storage unit!Full Review
This is the first time I needed a storage space so not familiar with the process.
I will say this was a pleasant experience, staff was kind & took the time to show me two spaces so I could decide. Place is clean n easy to get in & out. Their freight elevators are spacious to get u & ur items to the second floors with ease.Full Review
Between my husband's cars and my business, we have rented as many as 6 units in other facilities. This one is definitely the cleanest and easiest to get to and get around in of them all.Full Review
The guy who helped me was friendly and took me through the usual stack of forms very efficiently. Additional fees were as described on the website, so no surprises there.
I was expecting to pay the price advertised minus 15% for the first 6 months, turns out the advertised price was the special price. Still the amount was lower than most. The inconvenient location and neighborhood probably account for that.
I was a little concerned about security until I saw that they have gone the extra mile to make it one of the better places I've ever seen in regards to security.
Good gate control. Decent surveillance. Way above average on individual unit lock security. It will cost you a few extra bucks up front, but everyone has a removable locking cylinder that fits into their latch. No way to cut one of those off. They are not "pick-proof" as represented, but are definitely a few steps up from the average locks one would usually see. Having an entire facility full of them and no way to tell a vacant unit lock from an active one adds another level of security in itself. Most thieves would probably look for an easier target. The facility is clean. inside units are climate controlled as stated (so nice on a hot summer day).
I believe the locks they supply at your expense are master keyed to make their lives easier when people forfeit their units. I was initially a little unsettled by this conclusion, then I realized I could add my own traditional style lock to the bolt. I like the idea of sole access belonging to me.
Overall, I'm very satisfied.Full Review
This was definitely the best storage experience I have had, and Iâve had a lot of storage units over the years. Scott was amazing - accommodating and efficient.Full Review
No 5' x 5' Units Available
No 5' x 10' Units Available
10' x 12' Unit
1st Floor, Climate Controlled, Interior, Roll Up Door
The man (Ralph) was very helpful and worked with me to get the best deal. Everything was explained until I understood it all. I can't stand public storage because they tell you zero move in cost for 1st month and then after they add everything up you are still paying regular price for the first month. But this place honors their discounts, so they are honest. The only complaint I have is I wish they stayed open to like 8 or 9 for us storage people. We can't always put things in storage because by the time we get off of work the place is closing. This leaves everything to be moved in only on the weekends. Its a new place so maybe after they get settled the time thing will be changed (I hope). But as far as everything else - A++++++++++++++++++++++++++++++++++++
And Ralph is perfect for his job too. Very nice man.Full Review
I'm happy with the storage. The storage is recently built so the building and the storage are pretty clean. Also, office staffs were kind and supportive. I also liked the fact that they have a strict access hour. Their latest open time is around 5-6 pm so I feel it's safer than other public storages.Full Review
I am not a current customer but like to switch to this storage center in the future. Information online for rental storage is helpful. I like the free moving truck. I met a friend who is renting at one of the centers for storage and he is very happy.Full Review