U-Stor-It North Park

I booked this storage unit online for $105 per month with the first month free. I called the facility immediately after booking and received verbal confirmation from Kevin that my reservation was confirmed and at that price point. Upon arriving at the unit to check in and fill in the paperwork they forced me to sign a contract showing $115 per month. I told them it was supposed to be $105 and the guy helping me, Juan Chavez told me the price had gone up since I booked it but the manager would honor the $105/mo, I just had to sign this form as a formality. I told him I didn't want to sign it as is because then it looks like I am agreeing to the higher price. I asked him to put in writing what he told me about the $105/mo. He went ahead and crossed off the $115, wrote in $105 next to it, signed and initialed the changes, then had me sign that form. However immediately after that he proceeded to hand me a new blank version of that same form without the corrections and said I still needed to sign that version without the corrections as a formality. I told him that was extremely shady and there should be no reason to sign another version if they were actually planning to honor the $105 per month. Because we were nearing the cutoff for the facility closing and I had a fully loaded van with movers I was paying to help, I had no choice but to sign that form as well as an electronic form showing $115 per month. I would not be surprised if they never honor the $105 as agreed or give me extreme hassle to do so. I do not have time for multiple phone calls/hassle to resolve these shady bait and switch tactics. Unfortunately I was forced to sign the form anyways based on my circumstances, I would have lost a lot more money if I did not move in as planned that day. However these practices are unacceptable and you should be prepared for similar coercion and bait and switch if you choose to book here.

The facility is clean and have helpful staff.