Avoid this place like the plague. Rude, condescending staff that doesn't give .02 about the customers. I stopped by on Tuesday for rolls of stamps and was told they would have more Wednesday. I went back today (Friday) and the guy behind the counter pointed to a package and said that the stamps were in that box. "But", he said, "I can't sell them because they aren't checked in". When I looked at him in disbelief he then said, "It's going to be awhile.".
Never again will I patronize this pseudo post office/self storage/candy store. The management simply has no clue.Full Review
5' x 5' Unit
1st Floor, ADA Accessible, Climate Controlled, Interior, Premium Location
Trinity Towers is a clean, organized storage facility with a very helpful staff. I am using them for their convenient location near my home, but there are a couple things I'm not very happy about. For the vehicle parking, which I rent, there isn't sufficient gravel on the ground to prevent mud splashing on the vehicles in hard rain. Every time I go in and out of my RV I end up tracking mud, which is frustrating. There are also no fresh water hookups and the nearby power station looks dangerous to even attempt hooking up to. I don't see security cameras close enough to my RV to ensure 24x7 security, but I may just not be finding them. The price is slightly higher than another facility I used on SR-54 which did have all the amenities I just mentioned. Maybe I'm just spoiled, but I think a little more attention to the vehicle parking area would make this a more attractive rental location for the long-term.Full Review
I was thinking about a climate control unit. I happened to look at the perfect time, one opened earlier that day. I reserved it online and went the next morning to see it. It was just what I was looking for and the location in the building was easy to get to. The price was good too.Full Review
Clean and spacious storage with friendly staffFull Review
Booked online- office kept in contact to confirm. Staff was very professional and answered any questions we had. In and out in roughly 15 minutes. Unit was cleaned out and ready for us.
Thank you.Full Review
Very efficient process, clean and organized facility! Bill was really helpful and accommodating. Five star experience!Full Review
The manager helped me through the process of renting two units. She was professional and clearly explained every step of the process. When we walked through the facility I was very impressed with the cleanliness of the elevators, halls and units. An all-around great impression.Full Review
5' x 5' Unit
Climate Controlled, Interior, Upstairs (Access via Elevator)
It was great. I had never rented a storage unit, so I didnt know what to expect, but the lady at the front desk who handled everything was awesome. Perfect customer service, answered all my questions, offered us refreshments, I was impressed. Also, everything was extremely convenient and couldnt have asked for a better experience.Full Review
I found this facility to be fairly pricey, a good 25% above market. However, it was very clean, and the manager on site is extremely nice and helpful. Nice facility.Full Review