Extra Space Storage - 3638 - Tampa - Rome Ave

Alejandra Taborn

Sally, the store manager, was so kind, warm, and genuinely sweet. I could feel her energy just from the phone call. I reached out because my rate went up drastically and she was able to fix it right away. I really appreciated her support and how fast she handled everything, especially because the price increase shocked me. If everyone in customer service had her energy, so many businesses would flourish. Thank you, Sally, you truly made my day better just by being your kind self.

BB

Sally was very helpful showing us the units and helping us get set up with our new rental units. She was pleasant and was able to answer any questions we had.

Jessica B.

Sally @ Extra Space Storage was amazing. She was so helpful and kind. She made sure I found a storage unit that would suit my needs and at a price range in my budget. Her friendly demeanor put me at ease during a stressful time. I highly recommend Extra Space Storage and Sally.

TJ

Sally Horack, to say the least, is what you look for in customer service. Her energy makes getting on a phone comforting while most of the world has lost the touch. This woman deserves whatever blessings coming to her and hopefully one day her own property. A raise is inevitable in this sweet woman’s near future. Thank you so much for making my holiday less stressful ❤️

Ariel Ley

We had such a great experience at Extra Space Storage! The facility is clean, easy to access, and well maintained. A special thank you to Sally — she went above and beyond to help us get settled and made the whole process smooth and stress-free. Highly recommend!