Extra Space Storage - 4175 - Atlanta - Pleasantdale Rd

A. S.

October 8, 2025

5 stars to Ashley for good customer service but that can only do so much. Specially when she is off and random co workers cover her shift and mess up her hard work. Letting homeless people rent when she is not there. She needs an assistant manager, is not fair she handles 2 bldngs on her own. This place is NOT SAFE FOR WOMEN. After 6+ months of renting here and waiting for the homeless issue to be handle just couldn't do it anymore. They are getting violent and even tried to fight the district manager. They are walking around and coming out of different doors trying to intimidate the good customers. They bring take out food inside and we now have roaches. We never did. They even do laundry in the shop nxt door walking distance and let it dry infront of everybody. They have no shame or respect for the manager. Also there are like 2 of 3 different owners and they allow their friends to work inside, bring ice, bring groceries, spill water on the carts we use and smells like chemicals so the items we store smell like those chemicals too. Not sure what it is. People looks like they are on drugs. I've seen a guy drinking beer living in his car. Everybody does whatever they want. Too much drama for only 1 person to handle. I don't want another response here or an email with excuses from corporate, just wanted to inform people before they rent in this location. Specially women.

Mo Loud

Ashley is great... this is a great facility to store your items..I store my items here and refurbish furniture

Faith Ann

This storage facility is great! The building is clean, they have accessible carts to use, and Ashley the manager is a doll! She is the friendliest, most accommodating person! Highly recommend this location for your storage needs!

Rashad Abdulai

Natasha . She’s amazing. She does it so well and I didn’t wanna leave the storage. She delivers customer service beyond my expectation. I love to see her around anytime I’m here.

Allen Richardson

Ashley was great and very professional. She was very pleasant and made my experience really worthwhile. I will definitely be back if needed as she was really a joy to work with. Thanks!!