SmartStop Self Storage - Crestwood - 4747 W Calumet Sag Rd

Maya Morris

This was my first time using a storage facility. I reached out to a couple for pricing but they were higher than I could afford. I walked into SmartStop and was greeted by Eric. Eric was very patient, professional and knowledgeable. The price was affordable and i even received the promotional price which was even better. He made me feel at ease with storing my belongings. I had to make a couple of nearby runs and couldn’t make it back until after the facility closed. Eric waited for me to return. Great customer service and I appreciate his help and assistance. I would recommend SmartStop for storage.

Jessica Ellis

Lisa by far was very helpful and courteous when we stopped in. Hoping the business interactions go as smoothly as today in the future.

Jessica Greenway

Lisa is amazing, kind patient and knowledgeable!!! Great place to rent storage from. Clean and easy inand out. 100% recommend.

kim lewis

August 6, 2024

I rented a storage unit from smart stop for 2 years or longer with insurance. I moved out the storage around 6/21/24. While moving out the storage I noticed my mattress was damaged by oil from the storage in the back of mines. I filed a claim on 6/25/24 with an unprofessional lady by the name of Terri . Terri told me the insurance claim would be processed in 4 weeks. Terri should not give out information to customers that’s false. Still today 8/5/24 no update on my claim . I paid insurance on that storage unit for 2 or more years forcefully. I will never use the storage company again.

Paula Fransone

We had a good experience renting a unit at the Crestwood location. Eric was friendly and helpful with filling out forms and locating a unit. Lisa helped out with my mistake of booking a second unit online. Thank you both for your assistance!