Frazier Properties Storage

The storage unit was on the second floor which I had to access from outdoors. The stairs were basic and wooden, and the bottom step was very steep. I was able to deal with it because I am fit, but other people may not, especially since they are moving heavy things by themselves on those stairs. Since it was outside, it's problematic to move things in bad weather. It was also extremely hot inside the hallway and the units. I was worried that my things might ruin or explode. The heat moving heavy things using stairs is very physically straining and sweaty. The lock on my latch would not open or close fluidly. The day I went there to rent the unit, I had to rent a zipcar to get there because I don't have a car. After renting it, they tell me that I need to bring my own padlock... luckily I had one with me in my gym bag, but if I didn't, then that would have wasted my time and money because I would have had to rent a car again just to bring a padlock. When they showed me the unit they realized that the light was not working, and said "oh we'll fix that later" but did not. Lastly, the office hours of operation were very restrictive; I think a storage unit should be open on a weekend day for at least a few hours. People are busy M-F 9-5.