Storage Sense - Gloucester

Jazmin D

March 4, 2026

If you’re considering renting here, please don’t. Be aware that the low introductory rate is temporary and you should expect frequent increases. I wish I had known this before. Since I’ve gotten this unit, the price has increased multiple times, and my rate is now three times what I originally agreed to. Every few months I receive an email explaining the increase is due to “rising costs,” yet when you go on their website, they are offering introductory rates at the same price I originally started at. It’s incredibly frustrating to see new customers getting better pricing while long-term customers are repeatedly hit with price hikes. It’s such a scam.

Kristina Brennan

November 18, 2025

I fell behind in my storage unit I understand my stuff will be auctioned and I'm okay with that but I call because my parents urns are in there to see if they could return them since its against the law to sell human remains. They are refusing to give them to me even though they have open the unit to take a picture. They told me if the person who purchased my unit want to give to me they can . This is unacceptable to me.

Jessica Mixson

October 6, 2025

Nice and easy access. Friendly phone staff but horrible smell reeking from one of the units , I reported it still no problem solved I’m afraid my belongings will have a smell if this problem isn’t solved

Leighann H.

This was a great start to my move. The customer service is wonderful and very helpful. Ash helped me to set up my account and was very patient and took the time to make sure that I received the proper promo's that I signed up for. It was a very thorough and quick process. Very happy. Would definitely recommend storage sense.

Marie Daley

Marc and Ashley were very personable and very helpful. They were quick to get back to me with answers to questions and/ or concerns. I had a great experience and if I could afford it, I would have kept my unit. The only downfall is that it is not 24 hours access and my work schedule really limited me due to the times I could access it