CubeSmart Self Storage - NY College Point Whitestone Expressway

Thomas Moon

I’m not someone who leaves reviews unless I’ve truly been impressed—and this experience absolutely deserves one. The level of service and customer care I received here was outstanding. Kenny, the manager, is on top of everything and genuinely attentive to customer needs. I came in with a minor issue, and it was addressed immediately—before I even had time to be frustrated. I’ll be the first to admit that when I’m upset, I can be a bit challenging to deal with. Mario handled the situation with a calm, kind, and respectful demeanor that I truly appreciated. He’s very down to earth; we even shared a few laughs, and by the end of the visit I felt confident enough to upgrade my storage size. That’s how business should be done. As a businessman and business consultant myself, I recognize when someone takes their role seriously and takes pride in their work. Mario does exactly that. This is top-tier customer service, and it absolutely sets this place apart. Highly recommended.

Luis Azpuru

Called first ask to make sure they was open and if they had a 5x7 unit available and they said we don’t but we have a few 5x5x8 Available. Said perfect I’ll be right there. Can’t remember who helped me was very helpful. No BS showed me a bigger unit just in case and showed me the one I asked for. Was very detailed with all the rules and information of the facility. Easy process with payment and I was done in less then 5 min.

J. Chen

Had a great experience renting a unit and checking in with Hershey. She made sure that I got the promotions reflected on the website despite having some trouble with the systems and provided level of service we all hope to receive. Location is super convenient right off of the Whitestone expressway service road. I picked this location for the large volume of units accessible by car.

Doctor Baldeagle

This is my first time ever to Rent a storage space. Cubesmart has a branch close by. The front desk personnel were so helpful. The place is clean, secured and the storage space was ready when I got there. I recommended to anyone who wants a reasonable storage space.

Amanda D

I had a great experience with CubeSmart thanks to Fernando. He was very helpful and made the whole process easy. He guided me to the location of my unit, helped me select the right size for what I needed, and took the time to show me both options to make sure I was confident in my choice. Really appreciate the great customer service!