Extra Space Storage - 3761 - Long Island City - 30-46 Northern Blvd

Ashley Clark

Wonderfully helpful. I had not been in for years, but they verified me and got right to work updating my account. Very cheerful. Even when I said I lost my key and needed my lock cut. Rachel and Robert made this quick and grief-free. And it’s near the subway/bridge for quick in/out

Ms.maxArianna McgarityAl-badry

From the moment I walked into Extra Space Storage in Long Island City, I felt genuinely taken care of in a way that’s rare these days. The space itself is clean, secure, and thoughtfully maintained—but what truly made my experience stand out was the exceptional customer service. mike and his other co-workers working there who brought such a calm, kind, and reassuring presence. Mike had this soft-spoken, patient way of communicating that immediately put me at ease. Moving and storage can be stressful, but Mike handled everything with such attentiveness and care, making sure I understood all my options without ever feeling rushed or overwhelmed. What I appreciated most was mikes sincerity—you could tell mike genuinely cared about helping people, not just doing a job. He answered all my questions thoughtfully, offered helpful suggestions, and made the entire process feel smooth and almost effortless. Mikes warm, respectful demeanor left a lasting impression on me. It’s rare to encounter service that feels both professional and heartfelt, but this experience truly was. I left feeling grateful, supported, and confident that my belongings were in good hands. I would absolutely recommend this location to anyone looking for not just storage, but a place where you’re treated with kindness and genuine care.

Logan Shield

Yesenia and Glory were amazing and professional and extremely helpful. I was moving out and they provided me with all of the tools I needed to facilitate the process. They both had kind demeanors and were very informative and knowledgeable. They escorted me to my unit and ensured the process went smoothly. Thank you guys! Overall the facility is clean and I have to say for the current market the rates are reasonable.

EunWoo Nam

Gloribeth was super helpful and friendly — she showed me different options and helped me find the perfect and affordable storage unit. Mike was also very kind and made the contract process quick and easy. Great customer service from both of them, highly recommend!

Ashe Poe

Cody was AMAZING! He searched for the most affordable unit for me and was super knowledgeable and patient because i had alot of stuff. Because of this experience i am getting an additional unit! Thanks Cody