Extra Space Storage - 4040 - Rochester - 1771 Btn Henrietta Town Line Rd

Игорь Бессараб

When I came to this Extra Space Storage location looking for the right unit for my belongings, I was pleasantly surprised. The entire facility is very clean, modern, and in excellent condition — you can tell it’s well maintained. I worked with Mike, and I want to highlight his professionalism and responsible approach. He took the time to understand my needs, clearly explained all the options, and helped me choose the best unit at a very reasonable rate. No pressure, no confusion — just honest help and great communication. Overall, a great experience. I can confidently recommend this location to anyone looking for storage

Sarah Star

I was very impressed with the level of service I received and would highly recommend using this company based on my experience with Cate and Sharon. I was out of town and trying to secure a storage unit right before the holiday season, and I had the pleasure of speaking with Sharon and Cate on various calls while looking for a specific size unit with certain conditions at a particular location. I have to say, they were extremely helpful in explaining everything to me, especially since this was my first time renting a storage space on my own. They were very friendly, professional, and kind, and took the time to answer all of my questions and walk me through the entire process. I was very impressed with the level of service I received and would highly recommend using this company based on my experience with Cate and Sharon. Thank you so much!

Marc R Blumenfeld

This place is the best! Kate is the most helpful and informative manager. I have rented 3 times from Kate. Starting with a phone call, where she took the time to patiently explain my options and ending with easy clean outs and check outs. The facility is clean, well organized, and mostly well lit, with simple access methods.

Helen Cherniack

Cate was a wonderful help in answering all our questions about getting a storage space. She was clear and concise and we were able to choose a unit at this time. She made the process seamless and we look forward to working with her and the company she represents.

Yulanda Gatson McKinney

Cate was absolutely the best! Went above and beyond my expectations and was ever so kind and generous!! Thank you, Cate (with a "C")