Public Storage - Syosset - 18 W Jericho Turnpike

Great sale promotion. I saved over $50 compared to my previous storage unit at another storage facility.

We were assisted by "Michelle" at the Syosset NY location and could not have been happier. We did take advantage of a promotion which was great as well but it all boils down to people. After shopping around for storage we decided on this option because of Michelle's knowledge and engagement.

I had a very good initial experience with my storage unit. I received a call confirming my reservation, the person at the facility was polite and set us up with no issues. I was upset because I wanted to rent another unit. I called and made an appt. Again, someone called to confirm. I asked if my 2 units could be close to each other and they looked but they didn't have availability. Okay, no problem. I made sure to ask for the size that was $1 for the first month, etc. I got there today, and they informed me the $1 special was only for new customers. Really? Why didn't the lady say anything and how come that's not in any of the ads? I wasted all the time to book it, talk to the lady on the phone and come in (with a car full of boxes) to start a unit. I even asked if I could still have it for $1 since my husband rented the other one and this one was going to be in my name and the guy says one per household. Really?? That really annoyed me so I decided to forget the unit and all the wardrobe boxes I was going to buy today.