AAA Self Storage #19

npc

April 26, 2023

What a joke. The person I was working with thought her abilities were so precious, she's "the only one who does parking," because apparently it's so difficult, & it would take a half-hour special appointment on a different day to accomplish setting up my rental. Mostly I think she was upset that she'd been undercut by SpareFoot by 25 dollars a month for that very space, but that's another story. So on the day of move-in I called because I was having trouble with getting a ride back from dropping off my car. She tells me that if I get there 15 minutes before closing, it's not *nearly* enough time to sign a few papers & get me a passcode so that I can move in. So I said ok cancel me, went to ExtraSpace Storage, walked in off the street, had all the forms filled out and my car parked in 10 minutes. And it was cheaper, and the people at ESS were very nice, unlike this lady who was extraordinarily rude. Even the people at SpareFoot were nicer & more accommodating. This person needs a serious attitude adjustment. Checking people in to parking spaces is just not that hard.