Extra Space Storage - 6679 - Willow Grove - Easton Rd

Aesthetic Beauty

I had such a great experience with Pete at this storage facility, and I just want to recognize Pete for his outstanding customer service. From start to finish, he made my move-out process smooth and stress-free. Moving out of a storage unit can be overwhelming, but Pete worked with me every step of the way and made everything so much easier. He was incredibly kind, patient, and genuinely helpful. You can tell he truly cares about the customers he’s helping. His positive attitude and willingness to go the extra mile really stood out. Thank you, Pete, for making what could have been a hectic week such a pleasant experience. The facility is lucky to have you!

Barbara Goulart

I am a first time storage space user and I had a very professional and efficient experience working with the Willow Grove, PA team. The process was quick and easy!

Jeffrey Blake

Extra Storage space has always been great. As a long-time renter, I have never had any complaints about the facilities or the staff. Everyone here has always been friendly, knowledgeable and helpful. The facilities are kept clean. Overall experience has been 5 stars.

행복

February 14, 2026

This is honestly the worst storage experience I’ve ever had. Under previous ownership (before it changed to Extra Space Storage), the facility was always kept well-lit at night. While it wasn't daylight bright, it provided enough visibility to feel safe and manage belongings after dark. ​However, the current management seems to be cutting costs by leaving the front half of the facility in total darkness, only lighting the back section. Since I often have to visit my unit at night for work, I have requested them to turn on the front lights four times already, yet nothing has changed. ​To make matters worse, there are no individual lights inside the units. If you plan on visiting this facility at night, you absolutely must bring your own lighting. Please see the attached photos for the contrast. ​I am posting this in the hopes that the owner finally sees this and fixes the lighting immediately. Safety and accessibility should be a priority, not an afterthought.

Scott Schafer

July 31, 2025

Horrible experience came to meet my brother here to rent a garage size unit. My 4-year-old and I were greeted at the door by manager or employee who told us this was private property and waved us to go on as if to get out of here Metro storage they own this place before would have never allowed anything like this they would have greeted us and given us a tour. Anybody can get into the storage business but most can't stay in it this place they won't. Some of the worst customer service I've ever gotten and with my 4-year-old in my arms too insane