Shane P was absolutely amazing!! He made sure I understood everything within the app. He made sure that I had no questions when I left. Shane was very personable and Has such great hospitality and will not hesitate to make sure that you have peace of mind when it comes to leaving your items in storage. Shane P is your storage unit guy for All your storage needs! Thank you, ExtraSpace storage for employing such an amazing employee!
I rarely leave reviews, but Michael Hughes at Extra Space Storage truly deserves recognition.
From the moment I walked in, Michael created an experience that felt welcoming, genuine, and personal. He didn’t treat me like just another customer renting a unit he treated me like family. That kind of service is rare these days.
He took the time to understand my situation, patiently answered every question, and made sure I felt completely confident in my decision. There was no rush, no pressure just professionalism, kindness, and a sincere desire to help. It’s clear he takes pride in both his work and the company he represents.
The facility itself is clean, organized, and well-maintained, which reflects strong leadership on-site. But what truly sets this location apart is Michael’s customer service. He goes above and beyond to make sure customers feel valued and supported.
Extra Space Storage is fortunate to have someone like Michael Hughes on their team. Employees who create loyalty, trust, and word-of-mouth referrals like this are invaluable. Corporate leadership should know they have a standout performer here.
If you’re considering storage, ask for Michael you’ll leave feeling taken care of, not just sold to.
I had an outstanding experience with Michael “MJ” Hughes at Express Space Storage. From the moment I arrived, MJ was professional, knowledgeable, and incredibly helpful. He took the time to walk me through all my options, answered every question clearly, and made sure I chose the unit that fit my needs perfectly.
MJ’s customer service is top-tier—friendly, patient, and genuinely focused on making sure everything goes smoothly. The facility was clean, secure, and well-organized, and MJ made the whole process quick and stress-free.
If you’re looking for storage and want someone who truly cares about their customers, MJ is the person to see. Highly recommend!
Michael “MJ” Hughes provided outstanding customer service from start to finish. He was patient, attentive, and truly focused on making sure all my questions were answered. MJ went above and beyond to make the process smooth, clear, and stress-free. His professionalism, great communication, and willingness to help really stood out.
You can tell he cares about the customer experience, and it shows in every interaction. If you’re looking for someone who is knowledgeable, friendly, and dedicated to getting things done the right way, MJ is definitely the person to work with.
Highly recommend!
From the moment I called and spoke to MJ, he was incredibly professional and courteous. He instantly answered my questions and promised to work to have my situation resolved to the best of his ability. I have enjoyed doing business with this storage company over the past year- but the customer service I received today was top tier. Highly recommend!
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