Lone Star Storage - Beaumont

Don’t waste your time or money with this joke of a place. The people barely speak English. I called earlier this afternoon and asked what time they were closed. She told me five I get there at four and they’re closed strike one she tells me to go online and pay for my thing which I did and she would call me right back. She never did ! Strike 2 I paid for my unit and called them back two minutes before five. She said she’s still doing the paperwork. It was almost an hour later. I’ve already paid everything then she doesn’t call me. She text me and tells me I’m sorry you were not approved lol which is hilarious because my credit score is almost a 700 now I’ve already paid. They’ve taken my money. I don’t know when I’m gonna see that back and she won’t even answer the phone. This place is ridiculous if I could leave zero stars, I would

They have the best customer service person in the area hands down. And you get exactly what you pay for. No hidden fees or bulk payments when your lease is up. Thank you LoneStarStorage for making my move pleasant as possible.