Public Storage - Dallas - 10540 Walnut Street

I just turned 26 in December and this is the first time I've ever moved. I've never used Public Storage before. So let me start by saying, I don't appreciate how y'all roped me in under the guise that my first month's rent will be $1. I'm a very honest and straightforward person so sometimes I might be a little bit gullible, and at the end of the day that's all on me because I should learn to not trust big businesses. But I honestly thought that it would be $1 maybe plus tax. You should have seen the look of shock, embarrassment and disappointment on my face when the clerk showed me how much I will pay. I desperately needed your establishment and you took advantage of that. I think that's what hurt me the most. Because the same thing happened over at U-Haul although I understand you guys are not affiliated with them. Aside from that flaw, my storage unit is great. And it smells great. And the individual whose Name Escapes my mind right now was great help. My only complaint is that you guys be open and transparent on the fact that we will not pay and y'all didn't intend to have us just pay $1. Let us know that once we fill out the additional paperwork, but y'all will charges for extra. I'm all about honesty and transparency. You guys were not. Great establishment, great product, but no honesty or full disclosure.

Kathy provides such a clean place to store. I recommend to all.

Love renting here so much I keep coming back??