Public Storage - Spring - 4550 Louetta Road

Kristina Hernandez

July 28, 2024

I'm really not sure how this place got good reviews. From day one it was a horrible experience. I've been to alot of public storages and never had one like this. After 2 days of being there our unit was filled with ants , we could never get a hold of the manager. I had several people come up to us asking if anyone worked there and tell us they can never get a hold of her (during office hours). The door that goes to the inside units has been literally hanging on by the door stopper for weeks now . Everything I load something I feel it's going to fall. The last week we were moving and were literally 2 minutes getting out maybe 2 times and the last day we came to get our stuff our access had been locked. We were told by customer service it was because management couldn't reach us. That's hilarious. Noone called us or left a message or emailed us. We even paid early for the next month and we aren't even going to be there. Where does it say that if you are late leaving 2 or more times they lock your access . Best believe I was getting my stuff one way or another especially since we paid in advance. I will never go to a public storage again. Horrible

Shamik Graham

Ms. Sandra the property manager was very helpful, polite and patient I came in for a unit and she showed me what I came there for and also didn’t have a problem showing another unit.

Brittany young

Mrs. Sandra is an absolute blessing! I have been with this storage facility for over 2 years and she has done everything she can to help me. They go above and beyond to make sure you're informed and taken care of. I encourage anyone looking for a unit to come an talk to her you won't regret it!

Garrick Gardner

January 6, 2026

Everything was done through the app! No hassle at all and price was great!

Viola Ross

The desk attendant was very kind, courteous and nice from the beginning to the end .The next day, which was a weekend I went to open my storage it was Unsuccessful when she just so happened to show up out the blue & helped me which put a big smile on my face Good job.!!!