STOR-N-LOCK Self Storage - 4930 S Redwood Rd, Taylorsville

I had a leak in my unit and George and Gayle went out of their way to help me fix the problem! They are awesome !!

Loved all the help and great customer service

Units are accessible cleanliness is fair, pricing is average customer service Horrible. We addressed a leakage problem in our unit due to the amount of snow that was on top of the Tin Roofs and we were immediately greeted with an attitude of "NOT OUR PROBLEM".. those words were not used, but the attitude certainly displayed that thought. we ultimately decided our valuables stored there were not a concern of the Facility therefore we moved out and closed the account. When we first moved in six months ago, we were met with very friendly people but as soon as we had that issue recently, it went south very quickly.. and that is not acceptable when you are paying money to have your valuables stored in a secure, clean, safe environment with the knowledge that the personnel that are facilitating the establishment do not wish to deal with any issues that arise.. the verbiage used in my case was, "well we did not anticipate that" when I stated to them that this issue of melting snow, causing roof leakage was not in the contract that I signed the gentlemen immediately though that we were attacking him and literally left our unit and went to the main office.. completely disregarding anything that we were saying. would I recommend it, yes as long as you did not have anything that would or could be damaged due to leaking roofs.