Extra Space Storage - 3754 - Phoenix - Thunderbird Rd

leonardo heredia

Marty provided outstanding service from start to finish. She was professional, friendly, and genuinely cared about making sure everything was done right. Her communication was excellent, she paid attention to detail, and she made the whole experience smooth and stress-free. It’s rare to find someone so hardworking and kind at the same time. I highly recommend Marty to anyone looking for top-quality service — definitely a 5-star experience!

shelina miranda

While my stay at extra space was bumpy due to personal reasons the staff was absolutely amazing. Poor Marti had to deal with my nonsense but she is absolutely amazing. She helped me get things figured out more than once. Again I put her patience to the test but am ever so thankful for her help once I stopped being a turd! Marti really is an wonderful person! 💖

David Ross

Marti, the store manager, was amazing. She was very accommodating and helped me secure a vehicle storage spot, which isn’t easy to find in Phoenix. The process was smooth and she made everything simple. I really appreciate the great service.

Jessica Dubin

Just had the best experience. Our locks needed to be replaced and we had the pleasure of meeting Leena. She was honestly the most impressionable person I’ve ever met. She’s unapologetically herself and it’s a gift to experience her in action. I wasn’t ready to leave but she had us up and running in no time. I’d come back more often if it meant running into her. Thanks Leena. You are a true gift!!

Kevin Porter

⭐️⭐️⭐️⭐️⭐️ Marti at Extra Space Storage is truly exceptional! As a personal assistant, I frequently visit my boss’s storage unit, and during my most recent trip I ran into a little trouble with the lock. Marti immediately stepped in with warmth, professionalism, and expertise. She didn’t just solve the problem, she made the entire interaction enjoyable. Her knowledge of the locks was impressive, but what stood out most was her demeanor: friendly, approachable, and genuinely caring. Marti has that rare ability to turn a stressful situation into a positive experience. She represents Extra Space Storage with excellence, and it’s clear she takes pride in helping customers feel supported. Marti is the kind of employee every company hopes to have — knowledgeable, professional, and a joy to interact with. She deserves recognition for the way she goes above and beyond. Thank you, Marti, for making my day so much easier!