Public Storage - Phoenix - 3325 N 16th St

victoria griffin

I called down to one of the public storage locations with several questions and the lady on the phone with me was Angy Crockarell. She answered all my questions about unit sizes and pricing and the process of renting a unit and all my concerns about the climate controlled units apposed to the outdoor units. I just want to thank her for how polite and kind she was even when answering the questions I asked more than once. She is a very kind person who made me feel my questions and concerns were valid. Thank you kindly Victoria Griffin

Derrick Spencer

June 6, 2026

God forbid a month goes by that a gate or elevator isn’t broken in this place. Also be warned - they will auto raise your monthly rent pretty frequently. Moving out soon.

Jeff Coulter

I had the most outstanding experience with Christine and Nochole at public storage. I was in a very stressful situation and they were so helpful and patient with me. They are what customer service is all about!!

Rolando Ajanel

Miss Joy was more than helpful the day I went to her store.I don't speak English the best and she was very patient with me and made sure I understood all of the prices and unit availability

Couple’s Moving LLC

April 4, 2025

We always aim to leave honest and constructive reviews. Our client was fully packed and waiting with our movers, ready to move out of her unit—but unfortunately, we were unable to access the facility. Although the hours listed online state they open at 6:00 AM, it is now 7:41 AM and no one is here to assist. This type of inconvenience can be incredibly stressful, especially for clients who have scheduled labor services and made financial sacrifices to ensure a smooth move. Situations like this not only delay the process but also add unnecessary pressure to an already demanding day. We hope the facility can improve communication and access for early-morning movers and customers.