SmartStop Self Storage - Phoenix - 4730 E Baseline Rd

Tracy A

I love the storage facility. Everything is clean, easy to mavigate and it has AC. I worked with Khoi and he was fantastic and such a pleasure to speak with. I am moving out of my unit, and ge made things easier and smoother than I thought it would be, including explaining charges and handling my bill for the month. It was super busy today but he still was very kind, helpful, and professional.

Richard Busby

The Storage industry is certainly The Wild West. They all have introductory prices that end up increasing in three months. The storage company I had been using changed my rate from $96 per month to $250 per month after three months. I went searching for an alternative and found Smart Stop. They were very helpful over the phone and they were also willing to give me a locked in rate for the entire year if I was willing to pay the year in advance. I have not found any other storage facility that would do this for me. When I toured the facility, it was very clean and secure. I appreciated the service I received from the company representatives. If I remembered their names, I would call them out and say what a good job they did. They were kind, informative, and helpful when I was asking questions. I can update this review after I have been in the facility for a number of months. But my initial impression is all positive. I was happy to give them five stars.

Maryam Azari

Khol was absolutely amazing! He assisted me with getting my storage unit and made the entire process smooth and stress-free. He was professional, kind, and genuinely caring. He took the time to support me through every step and made sure everything was handled properly. Excellent customer service, highly recommend!

Marcia Fairbairn

5 Stars for sure! Max is a great employee!!! He has the best smile and faces challenges with a very positive attitude. The unit I was emptying was a huge challenge, having Max as my go to person really helped. I watched Max handle other customers professionally and with the utmost courtesy. The facility was clean and welcoming. All made my SmartShop experience a success! Thanks ! Marcia

Ronnie Joseph

Smart shop storage is the number place to store your goods. Great customer service you can always count Khol the manger he will get you all set up to move in your goods. Very clean place gate code activated. Come to your storage anytime before 10pm. Doors activate at 6am. Come down.